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Maintenance and Support

After we deliver a project to the client, we understand the website occasionally need fine tuning. Ongoing efforts are necessary to achieve greatness from your website. We know how to help you maintain and improve your website in the future and will provide the support you need when you need it.

Our most frequent maintenance request is to tune-up an existing site's content to enhance the key word and search performance. This involves changing the copy, placing tags and creating submissions to different search engines. The following are included in our AMC contract:

  • Analytics reports
  • Link validation reports
  • W3C compliance
  • Frequent submissions to Meta crawlers including search engines
  • Performing back-up services
  • Removing logs and unwanted disk spaces and indexes
What is Included in Support?

As mentioned earlier keeping your site fresh and up-to-date is an ongoing process. We will help you continually improve your site either through contract work or through built-in time under provided with your AMC. Some typical support services are:

  • Enhancing the size of current web presence
  • Including additional tools and services
  • Working on additional Search Engine Optimization activates
  • Creating link building activities
  • Social media marketing and other active directory submissions
  • Fine tuning the current content
  • Enhancing graphics and providing plug-ins support
How can you avail support options?

IT Niche provides two methods of supporting you and the needs of your website. You can purchase support on a contract basis to fix specific one-time needs, or you can utilize one of our Annual Maintenance Contracts.

For details about our service offerings and pricing, please call one of our sales associates. We provide support around the clock to service your needs, and promise turn around on support tickets within 12 hours.

Most support services are pre-paid services, you can sign an AMC and buy built-in service time every month at discounted prices. How can I access the support?

You have three ways to access our support:
E-mail
Phone : 901-414-9009
Live chat